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With over 35 years of experience, the TriMech Group offers a comprehensive range of design, engineering, staffing and manufacturing solutions backed by experience and expertise that is unrivalled in the industry. The TriMech Group's solutions are delivered by the divisions and brands shown here, use the links above to visit the group's websites and learn more.
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SOLIDWORKS Technical Support

Customer Feedback

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We use Feefo (the global feedback engine) to gather anonymous but certified genuine reviews from our customers.
Review Date
Rating
Product
Review Details
Support
Support
Support
Robert was friendly, professional and very knowledgeable. He solved my issue quickly.
Support
Support
Support
The support engineer who dealt with my problem was very reassuring and efficient in resolving the problem.
Support
Support engineer answered my query very promptly and provided the correct solution meet our needs.
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Support
All application engineers were very helpful.
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Support
Support
Tom and the team were very friendly and knowledgeable!
Support
Every issue was addressed swiftly and efficiently, ensuring a smooth resolution.
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Support
Polite and efficient
Support
Excellent job
Support
Josh is excellent and very patient. He is an asset to the company and I always feel a solution will be found when he takes my support call.
Support
Support
Wanted to confirm how to push out the Dolidworks settings file to all Dolidworks users when they are not on roaming profiles, SSG confirmed that you can push out via group policy etc
Support
I had questions about Solidworks versions, educational licensing and installation. Technical support from Jason was super fast and knowledgeable. All my issues were resolved quickly, for which thanks.
Support
Great. 👍🏻
Support
Support
Support
Paul was extremely helpful in finding a swift solution.
Support
Absolutely brilliant, took time to understand the issue with outstanding results
Support
Support Team were excellence. Quick to engage, proactive to follow up, problems resolved
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Support
Speedy response and prompt resolution.
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Very supportive and good knowledge
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Support
Support
Mr.John Ashton
Support
Support
The communication was perfect, very timely and gave just the right level of information. Very happy with the support engineer.
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Support
Support
Support
Support
Great customer Service
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Support
Outstanding, a real Professional, knew exactly what he was doing.
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Very friendly and very helpful.
Support
Great interaction, very helpful.
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Support
Jason was very quick to respond to me and his help enabled me to solve my problem with little delay.
Support
Very helpful and friendly.
Support
As stated in my last reply - very friendly and helpful interactions from alex and lewys - especially alex since we had multiple conversations over the phone and he was patient and resourceful.
Support
Jason was very good & explained exactly what I needed to do.
Support
The support engineer was prompt, knowledgeable and accurate. I am very impressed that something I thought would take days took just minutes!

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