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With over 35 years of experience, the TriMech Group offers a comprehensive range of design, engineering, staffing and manufacturing solutions backed by experience and expertise that is unrivalled in the industry. The TriMech Group's solutions are delivered by the divisions and brands shown here, use the links above to visit the group's websites and learn more.
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SOLIDWORKS Technical Support

Customer Feedback

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We use Feefo (the global feedback engine) to gather anonymous but certified genuine reviews from our customers.
Review Date
Rating
Product
Review Details
Support
Our support engineer was friendly, efficient and very helpful and very knowledgeable when dealing with our issue
Support
Support
Extremely professional and helpful
Support
Dipesh - excellent, efficient and courteous. Kept me updated
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Support
Quick acting and got me the solution I needed.
Support
Good rapid response and advise.
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very good
Support
Very polite and listened to my questions before answering them
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Support
Engineer explained very well and provided Screen Captures of the steps.
Support
Support
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Efficient
Support
Support Engineer I have had help from before. Always knowledgeable and a pleasure to work with.
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Support
My case was handled by a Connor Bracegirdle, very knowledgeable and a great help, we worked through all the problems I had and if I needed to send them some data I was getting a reply within 24 hours with a fix.
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Fast and effective response.
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Support
Craig and Eoghan, in particular, were extremely helpful. They clearly are prepared and ready to help in every situation.
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Support
Support
Noah was excellent
Support
Feedback Response: Hi, thank you for taking the time to provide feedback here. I am sorry that you may not have been satisfied by your recent support experience and will contact you directly to better understand your feedback.
Many thanks
Ed Mellin
Customer Support Manager
Support
Support
Support
Very professional.
Very patient.
Very helpful.
Support
Excellent
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Support
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Support
Ashley was knowledgeable, efficient, friendly & supportive.
Support
Nick helped me create a custom annotation which I now use everyday and it saves so much time. I love it!
Support
polite and knowledgeable
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Support
always give great customer service and always solved my issues to date
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Support
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Very knowledgeable and efficient Support Staff
Support
The support engineer that helped me was straight to the issue which I needed help with and knew the answer straight away.
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Support

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